Refunds & Exchanges
Refund and Exchange Policy:
Since all products are custom made and personalized, we will not offer any refunds or exchanges. However, if you run into any issues, kindly reach out to us and we will work with you to figure out next steps.
To start a claim, you can contact us at firstname.lastname@example.org.
You can always contact us for any other questions at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.